FREQUENTLY ASKED QUESTIONS

Are your products high quality?

ABSOLUTELY! We take pride in our product quality and have a thorough sampling process to ensure every product of ours is one that will last for many years to come. We have vetted manufacturers to ensure the ones that we do business with are using only the most up-to-date and highest quality equipment for printing and embroidery. 

How do your products fit? Are they true to size?

All of our products are true to size unless otherwise noted. We have searched long and far to ensure our products are produced only with premium materials that feel good when you wear them and have minimal shrinkage. If you have any problem with a product in your order, please contact us as soon as possible and we will replace that item free of charge.

Can I return or replace an item if it doesn't fit? What if I just want to return it and get a refund?

OF COURSE! As long as it's within 15 days of you receiving your order we will replace your item or give you a 100% refund. No questions asked. We'll send you a pre-paid shipping label and just send the item back. As soon as we receive it, your refund will be immediately issued.

How long will my order take to arrive?

Because we are an independently operated company run almost entirely by myself, all of our orders are stored & shipped by our fulfillment partner in Los Angeles, CA. Orders typically take around 3-5 days to be shipped and another 3-5 days to arrive on average depending on location and the volume of orders we are receiving. We will send you tracking information as soon as it's shipped. Make sure to enter in your phone number if you'd like to get easy SMS tracking updates!